eStatement Service Agreement and Disclosure

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Naperville Bank & Trust
eStatement Service Agreement and Disclosure

This Agreement outlines the terms and conditions governing the eStatement Service of Online Banking provided by Naperville Bank & Trust (the “Bank”). This agreement supplements the Online Banking and Bill Payment Agreement and Disclosure. As a customer ("you" or "your") of the Bank, you agree to abide by the terms and conditions of this agreement.

Providing Consent to eStatement Services

When you enroll in the eStatement Service, you are consenting to participate in the eStatement Services of Online Banking.

Your consent to participate in eStatement Services, via an affirmative response to this e-mail disclosure, indicates that you are agreeing to the following:

  • This agreement applies to all eligible accounts including Checking, NOW, Money Market or Savings Accounts that you have access to using Online Banking.
  • This agreement applies to periodic account statements, as well as any account disclosures or notices that we are required, by law, to provide.
  • You must provide a valid e-mail address to which we can send notifications of eStatement delivery as well as any account disclosures that we are required, by law, to provide. If you do not provide a valid e-mail address, you will not be able to consent to delivery of any electronic documents.
  • The Bank will provide a rolling 16 months of eStatements immediately upon your consent to receive delivery of eStatements for any account to Online Banking. You may have access to less than 16 months of eStatements if your account has not been opened with the Bank for a full 16 statement cycles. Or, if the type of account does not typically produce a monthly statement.
  • The bank will provide a rolling 16 months of transaction history, including access to check images, in Online Banking. 13 months of transaction history will begin to accumulate from the date you enroll in Online Banking.

Withdrawing Consent to eStatement Services

You may withdraw your consent to participate in the eStatement Service of Online Banking for any account at any time by changing the delivery Method from online to paper on the "Change Statement Delivery Method" page which is available on the Customer Service menu or by telephone at (630) 369-3555.

The Bank reserves the right to treat an invalid e-mail address as a withdrawal of your consent to participate in the eStatement Services of Online Banking. For example, if a delivery notification is returned to us because the e-mail address is not available or invalid, the Bank can treat this as a withdrawal of your consent to participate in eStatement services.  Any consent to withdraw from eStatement services will be effective after a reasonable period of time after we have determined consent to have been made.

Updating Account Records

It is your responsibility to provide us with accurate, current and complete e-mail address, contact and other information related to this eStatement Service and your accounts. Your e-mail address can be updated by logging into Online Banking and selecting "Change E-mail Address" from the Customer Service menu. You may also send us a change of address for your account by sending us a Secure Bank Mail message or by telephone at (630) 369-3555.

You can access Secure Bank Mail by selecting "Contact Us" from the Customer Service menu.

Requesting Paper Copies

By enrolling the eStatement Service, paper copies of electronic statements and notices will NOT be sent to you.  You may obtain a paper copy of electronic statements or notices by printing them out yourself or requesting we mail you a paper copy, as long as such a request is made within a reasonable time after we first provided the electronic statement or notice to you.  To request a copy, contact us by telephone at (630) 369-3555.  We may charge a fee for providing paper copies of communications that you have authorized us to send you electronically.  We reserve the right, but assume no obligation, to provide paper (in lieu of electronic) copies of any statement or notice you have authorized us to provide electronically.

Hardware and Software Requirements

You are responsible for the purchase, installation, maintenance, upgrades and security of the software, hardware and Internet Access needed to use Online Banking and the eStatement Service.

You agree to use a reputable anti-virus and anti-spy ware software program on the hardware and update such anti-virus and anti-spy ware software periodically in accordance with a commercially reasonable schedule. The Bank is not responsible for any errors or issues that arise from the malfunction or failure of either the hardware or software.

In order for you to access Online Banking or view eStatement Service documents, you must have:  a computer with access to the Internet that meets the operating system and browser requirements outlined in the table below, an e-mail account with an internet service provider, and e-mail software.

In order for you to print or download this eStatement Service Agreement and Disclosure, eStatements or any document delivered electronically, you must have a printer connected to your computer or sufficient hard-drive space to save the document.

In order to view an eStatement from Online Banking, you must have software installed on the hardware that is capable of opening a PDF. For example, Adobe Reader.

 

Information on supported browsers

 

Operating System Microsoft Internet Explorer Apple Safari® Mozilla Firefox® Google Chrome™
Windows 7 11.0 N/A 55.0 60.0
Window 8.1 11.0 N/A 55.0 60.0
Windows 10 11.0, Edge N/A 55.0 60.0
Mac OS X 10.11 (El CapitanTM) N/A 9.0 55.0 N/A
Mac OS X 10.12 (SierraTM) N/A 10.0 55.0 N/A
iPad® N/A 8.0 N/A N/A
iPad® mini N/A 7.1 N/A N/A

 

Note: Cookies and JavaScript must be enabled.

 

   

 

Termination of eStatement Services

The Bank reserves the right to terminate or change the terms and conditions of the eStatement Service and Online Banking.  We will provide you with notice of any such termination or change as required by law.

Effective November 2017.